Contact & Hotline


Your place for all questions about the Z21

Do you have questions concerning the Z21? Then send us a short E-mail. Our experts will find an answer as quickly as possibly and preferably publish it in the FAQ´s.


ATTENTION: From Friday, 06.July 2018, new hotline times apply! From this point you will reach us on the following days:

Monday 1pm - 4pm
Tuesday 9am - 12am
Thurday 1pm - 4pm

Please contact our contact form from Roco or Fleischmann outside of these times.

From Germany, Austria and Switzerland dial (FREE): 00800 57626000
International calls (available at the cost of a local call, max. 0.42€/max. from mobile networks per minute – VAT included): +43 820 200668